Policy Statement

The Purchasing Department values the relationship between City government and the vendor business community, and maintaining mutual goodwill at all times. Toward this end, the Purchasing Department strives to:

• Communicate clearly to vendors and help simplify the City’s procurement process
• Build trust between customers and suppliers
• Handle all supplier questions and concerns in a fair, prompt, and courteous manner
• Encourage healthy competition and maximum participation among vendors for City business and maintain an open and fair solicitation process
• Involve suppliers in the development of clear, fair, and complete specifications and standards necessary to meet the City’s product and service requirements
• Observe strict truthfulness and highest ethics in all transactions and correspondence
• Assist vendors and departments with contractual problems and other issues related to contractor performance, product delivery, and payment disputes or delays
• Assist in resolving problems in a creative, fair, and prompt manner
• Encourage participation for City contracts from businesses that are:
  • Local
  • Minority-owned
  • Small
  • Veteran-owned
  • Women-owned
• Pursue and utilize procurement methods that are efficient in meeting the needs of the City